Terms and Conditions

1. Acceptance of Terms

1.1. By using any of the Provider’s services, you agree to be bound by these Terms. If you do not agree, you must not use the services.

1.2. The agreement between you and the Provider takes effect upon account creation or order submission.

2. Services

2.1. The Provider offers hosting services including, but not limited to: virtual machines (VPS), dedicated servers, Infrastructure-as-a-Service (IaaS), and cloud storage.

2.2. The scope and technical specifications of the services are defined in the order form or additional agreement.

2.3. The Provider may change the services or features with prior notice.

3. Account and Security

3.1. Users must provide accurate and complete information during registration.

3.2. Users are responsible for maintaining account confidentiality and all activities performed under their login.

3.3. Users must notify the Provider immediately in case of suspected unauthorized access.

4. Prohibited Use

Users may not use the services for:

- violating any applicable laws (EU, Portugal, or user’s jurisdiction),

- storing or transmitting illegal, harmful, or abusive content,

- spam, phishing, DDoS attacks, fraud, or malware,

- hacking, port scanning or penetration testing without authorization,

- hosting copyright-infringing or third-party rights-violating materials.

Violation of these conditions may lead to immediate account suspension or termination.

5. Payment

5.1. All services are prepaid in accordance with published rates.

5.2. Failure to pay on time may result in suspension or cancellation of services.

5.3. All prices are shown exclusive of VAT unless stated otherwise. Final billing depends on the customer’s tax status.

6. Privacy and Data Protection

6.1. The Provider processes user data in accordance with its Privacy Policy and Article 28 GDPR.

6.2. No personal data is shared with third parties unless required by law or contract.

6.3. Processing is secured using the technical and organizational measures defined in the GDPR DPA (Appendix 1).

7. Limitation of Liability

7.1. The Provider is not liable for indirect damages including loss of profits, data, or business interruption.

7.2. The Provider’s total liability is limited to the amount paid for the most recent billing period.

7.3. All services are provided “as is” without warranties unless explicitly agreed.

8. Termination

8.1. Either party may terminate the agreement with 30 days written notice.

8.2. Breach of terms may result in immediate termination without compensation.

8.3. Upon termination, user data may be deleted after 10 days.

9. Jurisdiction

These Terms are governed by the laws of the Republic of Portugal. Disputes are subject to the courts of Funchal, Madeira.

10. Contact

FREE ATLANTIC LDA

Rua do Esmeraldo, nº 53–57, 9000‑051 Funchal, Madeira, Portugal

NIF: 51713974

Email: [insert contact email]

Phone: [optional]

11. User Consent

11.1. By registering or placing an order, you:

- confirm you have read and understood these Terms and Conditions,

- accept the Privacy Policy,

- give explicit consent to the processing of your personal data in accordance with Articles 6 and 28 of GDPR.

11.2. During registration, you are required to tick the following box:

☑ “I have read and agree to the Terms and Conditions and Privacy Policy”